Contact Dubai Aquarium & Underwater Zoo Tickets
Questions about entry tickets, Burj Khalifa combos, Sky Views add-ons, accessibility, or booking changes? We’re here to help — replies within one business day.
Get in Touch
For ticket assistance, rescheduling, group bookings, stroller/wheelchair routes inside The Dubai Mall, or cancellations, email us Mon–Fri, 09:00–17:00 (GST). We reply in English and Arabic.
Email Support
For fastest help, include your preferred date/time, ticket type (entry, Burj + Aquarium, Sky Views combo), number of visitors (adults/children), and any accessibility needs.